Asnew owners of Fox Valley Birkenstock / Vagabond Shoes we have one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more!
Products purchased online may be returned to the store or shipped back at the customers expense to Fox Valley Birkenstock / Vagabond Shoes
4760 W. Integrity Way Appleton, Wisconsin 54913
Footwear and accessories may be returned at no charge, in original purchase condition and packaging, within 14 days of delivery. All returns are subject to inspection. All packages, including original containers, must be unmarked and not defaced in any manner.
If you would like to exchange for a different item or size, please note this on the paperwork and return with package. We will re-ship the new item when the original item is received. Or you may place a new order to ship at once, and we will credit you when the first order is returned.
US Shipping Policy
Free Ground Shipping on orders $75 and over. Orders under $75 will be charged $5 for ground shipping or $10 for priority. Alaska and Hawaii will be charged based on the amount of purchase.
Customer is responsible for return shipping.
Vagabond Shoes LLC will only have access to/collect information that you voluntarily give us via email or other direct contact from you.
Vagabond Shoes LLC will not sell or rent this information to anyone.
Vagabond Shoes LLC will use your information to respond to you, concerning the reason you contacted us. Vagabond Shoes LLC will not share your information with any third party outside of our company, other than as necessary to fulfill your request, for example to ship an order.